Privacy Policy

At Splendid Isolation Productions, we are committed to safeguarding the privacy of our website visitors. This Privacy Policy outlines how we collect, use, and protect your personal information in accordance with the UK data protection laws, including the General Data Protection Regulation (GDPR).

  1. Information We May Collect:

    • When you visit our website, we may collect certain personal information, such as your name, email address, and any other information you voluntarily provide through contact forms or email subscriptions.

    • We may also collect non-personal information automatically, including your IP address, browser type, operating system, and browsing behavior on our website through the use of cookies or similar technologies.

  2. Use of Information:

    • We use the information we collect to improve the functionality and performance of our website, provide you with relevant content and updates, respond to your inquiries or requests, and communicate with you about our products, services, and promotions.

    • We may also use your information for internal purposes, such as data analysis, research, and to ensure compliance with legal obligations.

  3. Data Sharing:

    • We DO NOT sell, trade, or otherwise transfer your personal information to third parties without your consent, except as required by law or as necessary to provide you with requested services.

    • We may share your information with trusted third-party service providers who assist us in operating our website, conducting business activities, or servicing you, provided that they agree to keep your information confidential.

  4. Data Security:

    • We implement appropriate technical and organisational measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction.

    • However, please note that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee the absolute security of your data.

  5. Your Rights:

    • You have the right to access, correct, or delete any personal information we hold about you. You may also request to restrict or object to the processing of your data.

    • You may also have the option to limit or object to the processing of your personal information, or to exercise your right to data portability as per applicable laws. Additionally, you retain the right to file a complaint with a relevant supervisory authority, as allowed by law. If your data falls under EU data protection laws, we advise directing any such complaints to your primary supervisory authority. If you are a UK resident, such complaints ought to be lodged with the UK Supervisory Authority:

      Information Commissioner's Office,
      Wycliffe House, Water Lane, Wilmslow, Cheshire,
      SK9 5AF
      United Kingdom
      Phone 0303 123 1113
      Email: casework@ico.org.uk
      Live Chat

      If you are a resident of Ireland, such complaints should be lodged here:

      Irish Data Protection Commissioner
      Data Protection Commission
      21 Fitzwilliam Square South, Dublin 2,
      D02 RD28 
      Ireland
      Phone 01 7650100 & 1800437 737
      Email: info@dataprotection.ie

    • If you wish to exercise any of these rights or have any questions about our Privacy Policy, please contact us using the information provided below.

  6. GDPR Compliance:

    • We adhere to the requirements of the General Data Protection Regulation (GDPR) in the UK concerning the collection, processing, and retention of personal data. We ensure that your personal information is processed lawfully, transparently, and for legitimate purposes outlined in this Privacy Policy.

    • Our legal basis for processing your personal data may include your consent, the necessity of processing for the performance of a contract, compliance with legal obligations, or our legitimate interests as a business.

    • We respect your rights under the GDPR, including the right to access, rectify, erase, and restrict the processing of your personal data. We also provide mechanisms for you to exercise these rights as outlined in section 5 of this Privacy Policy.

  7. Changes to this Policy:

    • We may update this Privacy Policy from time to time to reflect changes in legal or regulatory requirements, our business practices, or technological advancements. We encourage you to review this page periodically for any updates.

  8. Who is Splendid Isolation Productions?

    • When we refer to "Splendid Isolation Productions" (or “we”, “us”, or “our”), we are referring to Splendid Isolation Productions, a UK-based collective. We operate in compliance with UK data protection laws and regulations, including the General Data Protection Regulation (GDPR). If you have any questions or concerns regarding our Privacy Policy or the handling of your personal information, please don't hesitate to contact us using the information provided below.

  9. Additional Ways In Which Information Could be Collected

    • Face-to-Face: During a meeting with us, we may maintain a record of your interactions to enhance the services we provide to you and others. Rest assured, any records containing personal information will be securely stored.

    • Telephone Calls: We typically notify you if we record or monitor telephone calls for security purposes or to maintain a record of conversations for training and quality assurance.

    • Emails: When you reach out to us via email, we retain your email as a record of your communication, including your email address. We ensure that no personal or confidential information is shared in unsecured emails unless agreed upon by you. For added security, we recommend limiting the disclosure of personal or confidential information via email.

  10. Contact Us:

By using our website, you consent to the collection and use of your personal information as described in this Privacy Policy.